Frequently Asked Questions

What is Povitica?

Povitica is a traditional Eastern European Dessert. Povitica has been a staple at many holiday and family gatherings for generations.

Is Povitica the same as Potica?

Yes. Povitica is the same as Potica. It varies depending on your heritage. Other common names for Povitica are

• Nutroll (Eastern European)
• Potica (Slovenian)
• Orechovnik (Slovak)
• Makowiec (Polish)
• Strudla (Serbian)
• Orahnjaca (Croatian)
• Bejgli (Hungarian)

What flavors are available?

Our Povitica is available in twelve varieties.  See our Flavors page.

Are you working on any new flavors?

We're always looking for new flavors, and we value our customers' input. If you have a flavor that you would like to see us bake, please email your suggestions to bakers@povitica.com

How large are your Povitica loaves?

Our Povitica weighs 2.5 lbs. Our Mini Loaves of Povitica weigh 1 lb.

How many servings can I get out of a loaf of Povitica?

You can get 20 servings per loaf. Serving size should be about 1/2" slice.

What is the nutritional information for your Povitica?

Please visit our flavors page.

How long will the Povitica last?

Our Povitica will remain fresh at room temperature for 1 week and up to 2 weeks when refrigerated.

Can your Povitica be frozen?

Yes. We bake and ship our Povitica fresh all year long. Once your Povitica arrives it may be frozen. Please wrap your Povitica in an additional layer (for example foil, plastic wrap, or Ziploc) and freeze it no longer than three months. We also recommend not freezing any of our Povitica with cream cheese, as they tend to crumble when thawed.

What is the best way to slice the Povitica?

We recommend turning the loaf upside down and slicing with a sharp bread knife.

What are your shipping charges?

What shipping company do you use?

Your order will arrive via UPS.  If you are shipping to a PO Box, Hawaii, Alaska or APO you may expect the order to arrive via United States Postal Service.

How do I track my order?

If we have your current email address on file you will receive an email from UPS the day your order ships.  You can also contact us at 1-800-634-1002 and one of our customer service reps will be happy to track your order.

Is a signature required when delivering my gift?

Signatures are not required. For an additional $5 per package we can require a signature.

Do you ship to Alaska or Hawaii?

Do you ship to PO Boxes?

Yes, we do ship to PO Boxes. An additional $5 charge will apply.

Do you ship outside the United States?

No. We only ship domestically.

Do you ship to military addresses?

At this time we only ship to APO's. We do not ship to FPO's due to the lengthy transit time, as we can't guarantee the freshness of our product. In support of our troops we do not charge extra for shipments going to APO's.

Can I place my order now and have it ship at a later date?

Yes. Your Povitica will be baked fresh and delivered the week you select.

Is it possible for my gift to arrive on a specific day?

Yes. Please contact us at 1-800-634-1002 if you need your order to arrive on a certain date. We will try to accomodate all requests, but specific dates can only be guaranteed by using the expedited shipping methods.

What are your holiday cut-off dates?

All orders placed by the holiday cut-off date are guaranteed to arrive by their respective holidays. We cannot guarantee orders delayed due to acts of nature or incorrect address.

What if I can't remember my password (email)?

First confirm that your email address has not changed since your previous order.  Click on "forgot password" and follow the process to reset your password.  Please be sure to add bakers@povitica.com to your address book to ensure your emails from Strawberry Hill Povitica do not end up in your spam folder.

How do I update my account information?

Begin by logging in to your account. Click on the My Account button and update the information as needed.

How can I edit a gift recipient's address?

Begin by logging in to your account. Visit My Account, then click on the Customer Addresses tab to review and edit the addresses on file.

Can I view previous orders?

Yes. Log in to your account and click the My Account link at the top of the page. Next click on the Customer Orders tab.

How can I start to receive specials from Strawberry Hill Povitica Company?

Sign up for email specials.  You can sign up by filling out the form on the left column of this page (you'll have to scroll up a bit).

How can I receive a Strawberry Hill Povitica Co. catalog?

Getting a catalog is easy.  Just visit our Request A Catalog Page and we'll send one to you right away!

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Where are you located?

Strawberry Hill Povitica Co. is located at 7226 W Frontage Road, Merriam, KS 66203. Click here for directions.

What are your hours of operation?

Strawberry Hill Povitica Company's hours of operation are

Monday - Friday: 9am - 5pm CST
Saturday: 9am - 2pm CST

Do you have an order form?

Yes. Click here to print a copy of our order form. You can fax your order to 913-631-9442 or mail the order to Strawberry Hill Povitica Co, 7226 W Frontage Road, Merriam, KS 66203

What forms of payment do you accept?

Strawberry Hill Povitica Co. accepts Visa, Master Card, American Express, and Discover.

When should I place my order?

To request a specific delivery week, place your order at least 3 business days prior to the delivery week selected.  Your Povitica will be baked fresh and shipped the week you requested delivery.

Should I add sales tax to my order?

Sales tax will only apply to orders delivered within the state of Kansas. The destination city tax rate will apply to those orders.

How can I check the status of an order?

You can check the status of your order by calling us at 1-800-634-1002.

Is a gift message included with my order?

Yes. A brief message can be included with your order. You will be asked for your gift message during the ordering process.

Will I receive an order confirmation?

Yes. If you place your order online and we have your current/accurate email address, you will receive an order confirmation.

Can I make a change to my order if it's already been placed?

Yes. As long as the order has not yet been shipped. To make changes please contact customer service at 1-800-634-1002.

What is your privacy policy?

All information given to Strawberry Hill Povitica Co. is kept confidential. We do not share or sell your information to others.

How do I know my information is secure?

All personal and credit card information entered on your order is transmitted in an encrypted form for your safety. All transactions are kept secure when you use Microsoft Internet Explorer 8+ or any compatible Secure Sockets Layer (SSL) browser to order our products. These browsers automatically scramble personal information so it remains safe as it travels the Internet.